Last Updated: 07 October 2024
Welcome to School Junkie Pty Ltd! By using our platform as a buyer or seller, you agree to the following terms and conditions:
1. General Disclaimer
1.1 Accuracy of Listings:
School Junkie does not guarantee the accuracy, completeness, description, size, condition, or any other details of the items listed by sellers on the platform. Buyers are responsible for verifying all details before purchasing.
1.2 Liability Limitation:
School Junkie shall have no liability for any errors, omissions, or interruptions related to transactions or negotiations between buyers and sellers.
1.3 No Warranties:
School Junkie makes no express or implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose concerning listed items or platform data.
1.4 Damages:
Under no circumstances shall School Junkie be liable for special, punitive, indirect, or consequential damages, even if advised of their possibility.
2. Account Registration
2.1 Accuracy of Information:
- Buyers and sellers must provide accurate and complete details during registration.
- Contact and shipping details must be kept updated to ensure smooth transactions.
2.2 Account Security:
- Users are responsible for maintaining the confidentiality of their login credentials.
- Unauthorized use of an account should be reported immediately.
3. Product Listings and Transactions
3.1 Accurate Representation:
- Sellers must ensure that all product listings are accurate, including descriptions, images, and prices.
- Honest and detailed descriptions must be provided to avoid misunderstandings.
3.2 Order Fulfillment:
- Sellers must pack and ship items promptly upon receiving an order.
- Any delays or issues must be communicated to buyers immediately.
3.3 Payment Terms:
- Payments to sellers are processed on the first Tuesday following successful delivery of the item, with a seven-day window for buyers to verify receipt.
4. Packaging and Shipping
4.1 Packaging Responsibility:
- Sellers must adequately package items to ensure safe delivery.
- Proper packaging materials must be used to prevent damage during transit.
4.2 Shipping Guidelines:
- Sellers must follow School Junkie’s shipping guidelines for efficient delivery.
- Accurate tracking information must be provided to buyers when available.
5. Product Quality and Condition
5.1 Quality Assurance:
- All items listed for sale must be in good condition and meet expected quality standards.
- Any defects or imperfections must be disclosed in product listings.
6. Communication
6.1 Professional Conduct:
- Users must maintain professional and respectful communication with vendors, buyers, and School Junkie Pty Ltd.
6.2 Timely Response:
- Sellers must respond promptly to buyer inquiries to facilitate smooth transactions.
7. Prohibited Items and Activities
7.1 Compliance with Policy:
- Sellers may not list prohibited, illegal, or unsafe items on the platform.
- Buyers and sellers must adhere to all platform policies.
7.2 Fraudulent Activities:
- Users must not engage in fraudulent transactions, misrepresentation, or violations of platform policies.
8. Transaction Disputes
8.1 Dispute Resolution:
- Buyers and sellers should first attempt to resolve disputes directly.
- If unresolved, School Junkie may assist in good faith but is not liable for outcomes.
8.2 Refund and Returns:
- Buyers and sellers must follow the refund and return policy outlined in the platform’s FAQ section.
9. Seller Liability for Commission Charges
9.1 Commission Responsibility:
- Sellers are liable for the 12% commission charged to buyers if they send incorrect, defective, or misrepresented items.
- Failure to comply may result in additional penalties or account termination at the discretion of School Junkie Pty Ltd.
10. Termination of Account
10.1 Grounds for Termination:
- School Junkie reserves the right to suspend or terminate accounts found in violation of these terms or engaging in harmful conduct.
10.2 Outstanding Obligations:
- In case of termination, sellers must fulfill any outstanding obligations to buyers.
11. Governing Law
11.1 Jurisdiction:
- These terms and conditions are governed by the laws of South Africa.
- Any legal disputes shall be resolved in a South African court of law.
12. Updates to Terms
12.1 Notification:
- School Junkie may update these terms periodically.
- Users will be notified of any changes, and continued use of the platform constitutes agreement to the updated terms.
13. Contact Information
13.1 Communication:
By using our platform, you agree to abide by these terms and conditions. School Junkie Pty Ltd reserves the right to amend this policy as needed, with updates communicated to users.
